Bluetooth "Remove Failed" (Windows 8)

Solution 1:

Hey I had the same problem. I followed the steps on this forum and they worked great.

by Anjela T.

  1. Click on Start to open the Start Menu.
  2. Right-click on Computer and select Properties. (You can also use the keyboard shortcut Windows Key + Pause Break to open System.)
  3. From the System window that opens, find and click on Advanced system settings from the left-side panel. This will open the System Properties dialog box.
  4. In the System Properties dialog box, click on Environment Variables button. This will open another dialog box.
  5. Now under the User variables for box, click on New.
  6. Type devmgr_show_nonpresent_device in the Variable Name field. Type 1 in the Variable Value field. Image
  7. When you open Device Manager (type devmgmt.msc in Start search box and hit Enter) and select View > Show hidden devices, all the ghosted devices will be shown with their icons faded away.

After you have enabled the hidden devices, right-click on the bluetooth device you're having trouble with and click uninstall. Then go back to devices and remove the device.

I don't think that it's necessary to add the environment variable, but you can try if it doesn't work right away. You just need to go the the device manager and find it in there. Your Bluetooth devices may have installed more than one device, so make sure you get them all.

Solution 2:

Before pairing bluetooth device again, ensure that bluetooth driver in Device Manager is Enabled.

How to display hidden device (ghosted) drivers in Windows? By now, you already know Windows’ Device Manager (by default) doesn’t display ghosted devices. To show hidden devices in Device Manager, follow the simple steps below.

  1. Click on Start to open the Start Menu.
  2. Right-click on Computer and select Properties. (You can also use the keyboard shortcut ⊞ Win + Pause/Break to open System.)
  3. From the System window that opens, find and click on Advanced system settings from the left-side panel. This will open the System Properties dialog box.
  4. In the System Properties dialog box, click on Environment Variables button. This will open another dialog box.
  5. Now under the User variables for box, click on New.
  6. Type devmgr_show_nonpresent_device in the Variable Name field. Type 1 in the Variable Value field.
  7. When you open Device Manager (type devmgmt.msc in Start search box and press Enter) and select View > Show hidden devices, all the ghosted devices will be shown with their icons faded away.