Antonym to 'Assign'
What about "dissociate" or "deallocate"?
There is some question about whether it is a real word, but I have seen and occasionally used "deassign."
If you "assign" users to an operator, you may "remove" users from the operator.
Divest comes to my mind:
(transitive) To strip, deprive, or dispossess (someone) of something (such as a right, passion, privilege, or prejudice).
You shall never divest me of my right to free speech.
So if the original procedure is:
Assign users to an operator.
The antonym is:
Divest an operator of users.
You can revoke a task that has been allocated to someone