why hpacucli doesn't see my controller? "Error: No controllers detected."

On an HP DL120G7 with HP P410, per some suggestion on a blog, I've installed the latest version of hpacucli from http://downloads.linux.hp.com/SDR/downloads/ProLiantSupportPack/Debian/pool/non-free/ — hpacucli_8.70-8.0.2-2_amd64.deb — but it doesn't seem to recognise my controller. Why?

wget http://downloads.linux.hp.com/SDR/downloads/ProLiantSupportPack/Debian/pool/non-free/hpacucli_8.70-8.0.2-2_amd64.deb
dpkg -i hpacucli_8.70-8.0.2-2_amd64.deb
apt-get install lib32gcc1 lib32stdc++6 libc6-i386
dpkg -i hpacucli_8.70-8.0.2-2_amd64.deb

…

root@sd-49XXX:~# hpacucli ctrl all show config

Error: No controllers detected.

root@sd-49XXX:~# lsscsi
[0:0:0:0]    storage HP       P410             5.14  -
[0:0:0:1]    disk    HP       LOGICAL VOLUME   5.14  /dev/sda
root@sd-49XXX:~#

Is the latest version from the official HP web-site not actually the latest?

Solution 1:

Use this on repo

deb http://downloads.linux.hpe.com/SDR/repo/mcp/ jessie/current non-free

apt-get update

apt-get install ssacli

run ssacli is the new version, same commands, i tested this with proxmox 5, the hpacucli didnt saw my HP H240, ssacli does and works ok

Solution 2:

Run:

"lsmod | grep sg" 

if it is not there do:

"modprobe sg"

Then try utility after that.

Solution 3:

The working answer for debian jessie administrators, and mainly those who own HP Proliant ML350 Gen9 is to use the command hpssacli . After searching the net for almost a whole day, I found this page saying that hpacucli is not working; whereas, the hpssacli works and shows all your needs. I have HP SmartArray P440ar installed on my server. Inshalla, God's willing that's, I will make a Webmin module for hpssacli and a Tcl/Tk frontend for it, just to ease the administration

Solution 4:

According to http://web.archive.org/web/20121113093746/http://blog.wpkg.org/2012/03/15/hpacucli-error-no-controllers-detected-with-hpsa-module-in-use/#comment-6412, the following seems to do the trick.

wget http://downloads.linux.hp.com/SDR/downloads/proliantsupportpack/SuSE/11.2/x86_64/9.10/hpacucli-9.10-22.0.x86_64.rpm
apt-get install alien
alien hpacucli-9.10-22.0.x86_64.rpm
dpkg -i hpacucli_9.10-23_amd64.deb

…

root@sd-49XXX:~# hpacucli ctrl all show status

Smart Array P410 in Slot 1
   Controller Status: OK
   Cache Status: OK
   Battery/Capacitor Status: OK

Apparently, HP doesn't supply newer hpacucli for Debian, but does for SuSE.