Civilization V won't start

Check if you fulfill the minimal requirements

Aspyr has done the porting of "Sid Meier's Civilization V: Complete Edition" for Linux. The minimum requirements for Linux for the Linux Steam version are:

Check that your video card is running OpenGL version 3.3 with at least 512MB of Vram.

To be sure that you fulfill the requirements. They say

Select Help from the Steam menu, then System Information.

Source (If you want to read it, you will need sign-up for an account at their support system. It's easy, at no cost and looks serious.)

Report it to Aspyr

If you fulfill the requirements and you still can't start the game you should open a ticket.

Open a ticket with us ([email protected]) and include a copy/paste of the Steam System information screen.

Same Source as above


Update Valve is responsible for the Steam client, Fireaxis for the PC Release of this Game. I've added a how to report to Aspyr which fits the problem better than this answer.

Report it to Valve

You can report this problem to Valve . They already have listed a similiar issue but I'm not sure what to make of it.

Since I can't seem to find any indication in the terminal output as to why the game stops. You might need to:

Report it to Fireaxis

Fireaxis has a Community lisiting its known and confirmed bugs. Here is how to report a bug:

  1. Look through this forum to see if it has been Confirmed as a bug. If so, you can reply in that thread to that effect, and add your own view, screenshot or save file.
  2. If you CAN'T find it in this forum, please post about it in the main Bug Reports Forum.

If you are having issues with the game launching on Linux (and you have a updated drivers and graphics card that support Open GL 3.3+), disconnect additional monitors and set your screen to a 16:9 aspect ratio resolution. You'll need to do this every time you want to play the game. This is a common problem with the Linux version.

If the above didn't solve your issue and you are running the game via Steam, you may need to change the game's launch options. For your launch options, use:

MESA_GL_VERSION_OVERRIDE=3.1 MESA_GLSL_VERSION_OVERRIDE=140 %command%

If you are having audio issues, edit /etc/pulse/daemon.conf and modify the following settings with these new values (however you may need to try different fragment-size-msec value):

default-fragments = 5 default-fragment-size-msec = 25

Then kill and restart PulseAudio:

pulseaudio --kill && pulseaudio --start

Sources:

Civ 5 - Game won't start, not presenting errors

Civ 5 - Linux audio problems