Dock on MBP Retina is using 80% CPU

The Dock on my MBP Retina is constantly using 70 - 80% of CPU.

This happens on the two account on the machine, both of which were migrated from my previous Lion MBP.

• I don't have Parallels installed, which can cause this issue apparently.
• I've deleted the Dock's plist and restarted it
• I've rebooted several times

Any ideas on what may be causing this?

Here's a trace on the Dock. I'm not a Mac dev so I find reading that hard.

Solution 1:

I had this same problem on my new MBP Retina. I do have Parallels installed, but the similar issue caused by Parallels has been fixed in a Parallels update (which I've installed). Moreover, none of the workarounds (e.g. deleting the Windows Applications folder from the Dock) suggested on the Parallels forum fixed the problem for me. I also tried to delete the Dock's plist, restart the process, and restart the computer several times. None of these fixed the problem. The Dock process would go back to using 100% CPU.

Here's what I did to troubleshoot and fix it:

Run this from the command line. This command will list the files the Dock process is accessing or tying to access.

sudo opensnoop -n Dock

I found that Dock was repeatedly trying to access /System/Library/CoreServices/DefaultDesktop.jpg, which is a symbolic link to /Library/Desktop Pictures/Galaxy.jpg. The only problem was that /Library/Desktop Pictures/Galaxy.jpg didn't exist. I'm not sure if the OS came without it at that location or if I deleted it or moved it mistakenly. Regardless, to fix this I repointed the symbolic link to another desktop picture using the following two commands:

sudo rm /System/Library/CoreServices/DefaultDesktop.jpg
sudo ln -s /Library/Desktop\ Pictures/Lion.jpg /System/Library/CoreServices/DefaultDesktop.jpg

It seems that the problem was that Dock was repeatedly trying and failing to access the missing Galaxy.jpg file to set my desktop background via the DefaultDesktop.jpg symbolic link. Once that symbolic link pointed to a real JPG file, Dock's high CPU utilization stopped. On earlier MBPs, DefaultDesktop.jpg was a real JPG file (of a galaxy).

Also this fixed another problem I was having where if I locked my screen and then typed my password to unlock it, my computer would hang while trying to log me in. My hunch is that the Dock was trying to access the same missing file and was hanging on the login screen.

Solution 2:

Here is a simpler fix for the non-techies like myself, that worked for me:

1. Go to Finder and select "Hide Others" from the Finder Menu
2. Right click (or control-click) on the Desktop
3. Choose "Change Desktop Background"
4. Select a new picture (I had to click on a few to get it to change)
5. Go to Activity Monitor and Force Quit the Dock app
6. The Dock will restart itself within a few seconds and presto: no more 100% CPU usage

For what it's worth, I took this problem to the Genius Bar at an Apple store and they escalated it to "engineering" at Apple. The answer that came back was that it's Parallel's fault, even though I clearly told them that I wasn't running Parallels. I don't think Apple realizes this is their fault yet. It's pretty simple - all about the background desktop picture!