Unable to view sensor data in ESXi 5.x on DL380 G7

I'm running ESXi 5.0 and vCenter Server 5.0 on a DL380 G7 and no matter what I do, I cannot view sensor data. I have installed all of the HP Offline Bundles (both old and new revisions as suggested by HP).

The Hardware Status tab is blank with an error that says, Hardware Monitoring service on this host is not responding or not available. I cannot "update" or "reset-sensor" successfully.

I've tried starting it up manually as recommended by VMware by connecting to the console of my ESXi host and running /etc/init.d/sfbdc-watchdog and this fails.

Does anyone have any suggestions as to how I can fix or troubleshoot this issue? I've tried everything from the VMware KB articles and it's not a firewall issue. There seems to be a direct correlation to the failure to start sfbdc-watchdog service as this relates to the cim service that manages the sensor monitors. But I just get lost in the weeds when I try to trace it at that level.

Solution 1:

You're on VMware ESXi 504890. It's old - November 3, 2011.

Please update to the latest patch for 5.0 or really, just go to the current build of 5.1.

Take a look at: Are VMware ESXi 5 patches cumulative?

Make the move to the new version and try again.