CrashPlan desktop app suddenly terminated after Splash Screen

Solution 1:

I have found a working solution (workaround) in an Eclipse related StackOverflow article: https://stackoverflow.com/questions/20203771/eclipse-continue-crash

And @Erigami have found a CrashPlan article: https://support.code42.com/CrashPlan/Latest/Troubleshooting/CrashPlan_App_Closes_In_Some_Linux_Installations

Solution/Workaround

Have to add -Dorg.eclipse.swt.browser.DefaultType=mozilla JVM parameter to startup config of CrashPlanDesktop.

  1. Open /usr/local/crashplan/bin/run.conf with sudo
  2. Append -Dorg.eclipse.swt.browser.DefaultType=mozilla to end of GUI_JAVA_OPTS variable.
  3. Save the file. It have to looks like this:
    SRV_JAVA_OPTS="-Dfile.encoding=UTF-8 -Dapp=CrashPlanService -DappBaseName=CrashPlan -Xms20m -Xmx1024m -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false"
    GUI_JAVA_OPTS="-Dfile.encoding=UTF-8 -Dapp=CrashPlanDesktop -DappBaseName=CrashPlan -Xms20m -Xmx512m -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -Dorg.eclipse.swt.browser.DefaultType=mozilla"
    
  4. It works! Cheers! ;)

​​Note

If you reinstall the app, the app automatically upgrades itself, then the run.conf file will be overwritten!