Mouse stops working when lifted and put down back, takes 1-3 secs to work again

I bought this mouse in 2010, and since then, I have already used it on a lot of different computers.

Last month, I got a Samsung ultrabook with Windows 7 Home Premium, and I'm facing a problem which is driving me CRAZY.

My USB HID-compliant mouse (the dynex one), simply stops working when I lift it up and put it down back on the table. After I return it to the table, it takes like 1-3 seconds to back working.

I can also hear that Windows' sound when you unplug an USB device (lift), and the sound of plugging a new USB device (putting back to the table). After the sound, it backs to work, only after the sound.

After a research, I found Windows could be possibly disabling the USB to save battery of my notebook when I lift it, because Windows could find it's not being used anymore.

I already disallowed my windows to turn off USB Root Hub to save power (here). And I also already disabled the "USB selective suspend setting" (both "on battery" and "plugged in" on Control Panel\Power Options\Advanced power settings).

Someone knows anything else I can do to solve this? I already switched some mices I have here, and the problem refuses to stop.


Solution 1:

The cable is likely intermittent. It loses connection at one angle, and then connection is restored when you put it back to it's old angle. To confirm this, try another mouse in the same port. If that works, it's likely your mouse that is broken. Another test you could do is lift your mouse and the mouse-pad at the same time, if it breaks, then it's the cable, if no, then maybe there is something to your auto-disable theory after all.

Solution 2:

I had the same problem with my G9x Logitech mouse; lift it up, stops working for about a second or two. Drove me nuts. My last resort was to blow into the laser hole in the bottom of the mouse, and it seemed to have worked. Looks like it was just some dirt/dust particles on my mouse. Try it, it may work for you too.

Solution 3:

I have the same identical problem with the Logitech MX Mouse M-R0001 (I have 3 of them). I noticed that when lifting the Mouse off of the desk/mouse pad (when/if using one) it disconnects, no matter how high/low and how gently I lift it, it disconnects. I switched out the little receiver and the same scenario played out.

I tried the other two mice (same exact models) and the same scenario played out only on 1 of the 2 mice. This seems to tell me there's some hardware issue, potentially something loose inside....not sure, but seems hardware related.

These two mice worked for a few years without this issue. After use and potential wear and tear seems to be the cause.