When resizing Windows Explorer on Windows 8 it crashes?

I have following problem: When I try to change size of any explorer window from maximized to some size getting following screen

enter image description here

It blinks 20-30 times, then crashes. Also it changes it's size every time into this square size. Here is event viewer result:

The program Explorer.EXE version 6.2.9200.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 10f8
 Start Time: 01cd9e3e189fe3d1
 Termination Time: 0
 Application Path: C:\Windows\Explorer.EXE
 Report Id: ea71d13a-0a32-11e2-be92-3859f90026b6
 Faulting package full name: 
 Faulting package-relative application ID: 

What can be issue? Is there any way to fix explorer crashes? Or only way is reinstalling windows?


My guess is that is related your video drivers/adapter. Start by upgrading the drivers for that to Windows 8 compatible drivers. Check to see if it happens in safe mode, that will more than likely tell you if it is a driver, as safe mode loads a generic driver.

Try both the WDM driver and the official driver from the manufacturer of the video card.


I recently faced this issue on Windows 10. There is a very simple solution after all :)

Check if you have enabled extra panes like the preview or navigation pane in explorer. Simply reset your views to the usual Large Icons, Small Icons, Details etc and DO NOT select any navigation/PREVIEW pane.

Once I disabled the preview pane, the explorer window could resize to the smallest size and stop flickering!


On this page: Gathering of Tweakers, a dutch IT forum someone has had the exact same error message, obviously without the details of the "problem history in the Action Center control panel" I can't really say more than that. If you provided that information we would probably have more to go on, or it might at least give some clue.

See below (translated):

After a fresh install I have another problem during the boot. The taskbar appears to be freezing and after clicking on it and then on the desktop it comes back after a few seconds.

In the eventvwr I came to this:

---------------------------------------
The program Explorer.EXE version 6.2.9200.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 8B8
StartTime: 01cd815d6a10d264
Termination Time: 0
Application Path: C:\Windows\Explorer.EXE
Report Id: b2595ccb-ED50-11e1-be7b-002522be6759
Faulting package full name:
Faulting package-relative application ID:
---------------------------------------

I can not find the cause of this... I strongly suspect it's a driver. But last day it was fine and there is nothing else installed. The last thing I did was the "Windows Experience Index" test.

You see he notes the last thing done was the windows experience index test, maybe you did that last too? Other users of that forum have indicated it could be a driver issue, so try updating them as in the other answer.

Something else worth waiting for is the hotfixes to be release when windows 8 is officially released, these kind of issues may be fixed then.