How I can get OSX to recognize Canon MP560 Scanner again?

I have a Cannon MP560 that kept having communications errors. One of the suggestions I read was to remove the printer from the print & scan menu and re-add it. Once I did that the scanner disappeared as well and I cannot get OSX 10.7 to recognize this device as a scanner again.

  • Does anybody know how I can get OSX to recognize this device as a scanner again?

Here are some screenshots of my print & scan screen and my add printer dialogue. Bonjour does not show me any information about this device either.

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Have you tried deleting the .plists associated with the printer? These are all in my ~/Library/Preferences list. I would move them to the desktop (just in case you want to move them back), restart your Mac, and try adding the printer again.


Canon has updated most of their software (Easy-PhotoPrintEX, MP Navigator) and their drivers (printer, scanner) around the time when Lion came out. Make sure that you have the latest drivers installed.

You can download all the Canon software for your MP560 Scanner here.

Also, be sure to connect your printer via cable in order to use it as a scanner:

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