iPad Pro stuck on iOS 13.7

Solution 1:

The first generation iPad Pro definitely supports iPadOS 14.

Ensure that you have a working internet connection, and try Settings > General > Software Update again.

If that doesn't work, try shutting down the iPad and power it on again - and try Software Update again.

If that still doesn't work, check if you have a beta software profile installed on the iPad (if you have previously been testing beta versions of iPadOS).

If everything fails, you could restore the iPadOS software to the iPad from a computer.