MacBook stays connected to wifi but loses internet connection

Every few minutes my internet connection drops on my MacBook Pro 15" Mid-2015, running macOS Catalina 10.15.5.

It stays connected to wifi, at least it indicates as such in the menu bar and System Preferences.

However, I can't use the internet again until turning off and on wifi.

Also, I can't connect to my router's webpage itself (normally http://192.168.1.1/ is my router's config pages) when this issue happens.

However, from the terminal ping continues to work, for my router's IP and for names like google.com.

This issue breaks: Safari.app, Discord.app, wget, curl, dig, Firefox Developer Edition.app, Chrome.app, Folx.app, Mail.app, .... almost everything internet-related I can think of testing except ping. ping times don't even increase while the rest of the internet "drops".

This doesn't happen on any other device in the house.

How can I stay connected to the internet all the time without having to worry about needing to reconnect like this?


My MacBook, like all other devices the problem doesn't happen on, gets its IP address using DHCP.

While the wifi is working:

enter image description here

While I can't connect to the internet:

enter image description here

According to support.apple.com/kb/SP719, your Mac supports "802.11ac Wi‑Fi wireless networking; IEEE 802.11a/b/g/n compatible", is the wireless router configured accordingly?

I'm not sure how to check... but I found on one page of my router's settings "Generic MAC80211 802.11bgn (radio0)" this text.


Solution 1:

A recent article on Cult of Mac entitled How to fix Wi-Fi and Bluetooth interference on a Mac may give some insight. In your screenshots, your wifi is running on 2.4GHz which is the same as Bluetooth according to the article.

If a wireless connection is a must, you may find that a change in router settings is what you need. Wi-Fi and Bluetooth devices use the 2.4GHz band as standard, but modern routers also support the 5GHz band.

I was about to ask about my audio skipping that is playing over Bluetooth. I noticed that my router does have 2.4GHz running. I am currently testing to see if my problems are resolved.

Solution 2:

I had the same problem and after a couple of unsuccessful hours with Apple support I was ready to send my new MacBook back for a warranty repair. The 'fix' in my case was easy: I STOPPED USING FOLX! I've not had this problem for 2 weeks now. I now just need an alternative to Folx, compatible with Catalina (10.15.5)