Starting a call from MacBook - Your iPhone needs to use the same iCloud and Facetime

Solution 1:

To see devices attached to an account:

  • Sign into the Apple iCloud via a browser as the account you want to check
  • Drop down the arrow next to your name (top right)
  • Choose 'Settings'

The screen will then show you devices that are attached to that account.

The device MUST be running iOS 8, macOS Yosemite, or watchOS 1 or above (not an issue in your case).