Getting a message that says "iCloud storage is full" even though it clearly isn't?

For some reason I'm unable to upload my files to to icloud, even though I just upgraded my storage to 2TB.

Here is the error message: enter image description here

and here is the amount of storage i have left: enter image description here

It's 1.8 TB!!!! So there should be absolutely no problem uploading the 197 items that haven't been uploaded yet. Does anyone know what's going on here and how to fix it?


Solution 1:

  1. Click the Apple menu and select log out.
  2. If a program is stuck and you can’t log out after saving work, the issue could be your machine was stuck. Reboot and watch the status after a restart.
  3. If your log out was clean then power off your Mac for 30 minutes.

This lets whatever process runs on the server where Apple stores your documents to time out. Restart. Sometimes I’ve had to wait overnight with my iCloud off but usually this clears in time. Worst case, a call to Apple support would be needed if your other iCloud functions work and the Mac software is not hanging up.

It is unlikely you need to check online, but your case looks to be a problem completing the upload, not no space in the cloud.