Converting an ARF file using nbr2mp4 with Kubuntu 13.10

I followed the NBR2MP4 converter procedure on the WebEx site and also reviewed the step-by step instructions at https://askubuntu.com/a/362719/219130 but no matter what I do, it just doesn't work (i.e. doesn't output any MP4 file).

From within the nbr2_mp4 directory:

$ ./nbr2mp4 my_file.arf /tmp/ 5
Converting /home/username/nbr2_mp4/my_file.arf to /tmp/my_file.mp4
Retrieving video data, fps=5...

I tried many different options with or without DEST and FPS, with and without sudo, and whatever I do, it just doesn't output any file, ever.

On the WebEx site it says Linux OS: 32-bit Ubuntu 8.10/9.04 so it might simply be that the scripts are incompatible with 13.10, but I'd rather know if others have the same issue too?

In my case, in Ubuntu 16.04 AMD64 I still needed these 32-bit libraries:

sudo apt-get install libpangox-1.0-0:i386 libpangoxft-1.0-0:i386 libgtk2.0-0:i386 libasound2-plugins:i386

I found out which libraries I needed by

1. trying to run ./nbr_play

2. looking for the missing library with dpkg -S (e.g. dpkg -S libpangoxft-1.0.so.0)

3. installing the library in its :i386 version.

But that was much more difficult than just downloading the windows player msi from https://www.webex.com/play-webex-recording.html and running it inside wine (and I still receive an mmap allocation error):

wine msiexec /i path/to/nbr2player.msi

The program is called Network Recording Player and should end up in your application menu.

nbr2mp4 converter comes with the libraries it requires but doesn't read them from the directory.

Just run

export LD_LIBRARY_PATH='./'

to let nbr2mp4 'see' it's own libraries.

Then the converter can be run as

nbr2mp4 XXX.arf

To make sure that the conversion is in progress check if one of /tmp/wbx_nbr*.h264 files size is increasing.

Tested on Ubuntu 16.04 64bit

I had the same problem. In my case, some libraries required by nbr_play (the actual binary executed by nbr2mp4->nbrplay->nbr_play; nbr2mp4 and nbrplay are shell scripts). Just installing the missing libraries solved the problem.

You can check for missing libraries with 'ldd nbr_play'.

Also be aware that nbr_play is a 32-bit program. If you are using a 64-bit system, there is a chance that you already have installed the 64-bit versions of the libraries but not the 32-bit versions. In such a case you must install the 32-bit version of the libraries too.

The reason why the linker errors (unresolved libraries) are not shown when you execute the command is because the errors are redirected to /dev/null in the shell scripts mentioned above.