Why I Can't Get Legendary Heroes on RAID:Shadow Legends?
I am playing for six months RAID and I have never get a Legendary Hero, except from Scyl of daily login mission. That is my only legendary hero. I have did not pay for game but I could have opened more than 100 blue, purple or yellow ores mixed until today.
Solution 1:
There is no way to guarantee a legendary drop, but there are some "tricks":
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Wait for a boost summon event. Nearly every weekend start a "summon boost" event. They can increase the chance to get a particular hero or increase the chance to get an higher rarity one. Save you shards until you get one of these events, for increased chance to get a leggendary!
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Follow fusion events. Keep an eye for the fusion events. They require you to collect some hero with some events and then use them to create a new legendary! Be aware there is a "permanent" fusion legendary, wich is Razhin.
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Follow the champion shard events. Similar to fusion, these events require you to collect shards of champions via some events. If you hit 100 shards, you get the hero.
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Less early-game friendly, if you complete some parts of the game, you are rewarded with a leggendary. Namely, Arbiteer from Mission, Lydia from Faction Wars, severals from Doom Tower.