unable to log into DRAC5, stuck at logging in please wait

according to dell i'm one of very few people having continuous problems with drac 5s. i have ~ 30 servers with those cards, and they [the cards] do hang once every few months. dell support gave up on me - they confirm the problem but it's not going to be fixed.

symptoms:

  • card responds to arps/pings
  • card still listens on tcp ports [22,80,443]
  • card serves static content [like http to https redirections]

but that's about it - it's impossible to log-in via ssh or https. the only solution? to power-cycle otherwise fully functional server. maybe that's it, maybe not; as ewwhite suggests - try ssh'ing; try using web interface from another computer; if that does not help - shut down the server, unplug all power cables, power up again.

besides that in older firmwares i had problems with logging in from IE - it froze completely but this is gone with 1.60 [or earlier] firmwares, and i never had that problem with ff/chrome.


Perhaps you could try to SSH to the DRAC ip address. You should have an option to reset/cycle the DRAC from there.