HP B110i controller not seeing storage array. Any ideas?

We got a new HP ProLiant DL160G6 with internal P410 SAS controller, and an additional B110i SAS controller with external ports that is supposed to connect to the HP Storageworks D2600 Drive Array we got too.

The B110i has the battery installed, but no cache module. We switched the SATA mode in BIOS to RAID, like the manual said.

Now, when I boot the server, during boot it sees the P410, which recognizes the two internal drives, then next it sees the B110i, but that claims to have detected no physical devices, and gives me no options to enter into ORCA or CLI config, unlike the P410.

We've tried three SAS cables, and all ports, both on the controller and the array ends, to no effect. Not even the little green light next to the port on the array is lighting up.

We're pretty much at our wits' end. Anyone got any ideas on how to activate the B110i we might have missed before we send the unit back for repair?

Edit: Thank you very much ewwhite and Chopper3 for your help. After checking the delivery dockets we found that we were supposed to get a P411 in the first place. They put the wrong card in. Someone's gonna get an angry phone call tomorrow morning...


This combination is not compatible. Yell at the people who sold you the equipment...

From the second paragraph of the HP Quickspecs for the D2600,

The D2000 enclosures support direct attach storage to ProLiant Servers with the HP Smart Array P411, P212 and the P812 Controllers.

This issue is because, the B110i controller is a SATA controller and not a SAS controller as mentioned in the original query.

It does not support the SAS hard drives, but, only the SATA hard drives.