Mac Sierra - Not able to start in safe mode

I am trying boot my macbook pro in safe mode with following instructions however, once it boots up and I login. I see it's still in normal mode.

  • Shutdown the mac
  • Press Shift Key
  • Click Power Button
  • Once Login Screen Appears, release Shift key

How to check Inside System Information go to Software and check Boot Mode.

Boot Mode is alway normal.


Solution 1:

Press Power on

After your hear the boot chime...

HOLD Shift key till it is in the Safe mode.

If it is not working lets try other start up modes like Verbose

Turn on your Mac, then immediately press and hold Command-V.

or Single user mode Turn on your Mac, then immediately press and hold Command-R

Still nothing ! Reset your SMC and NVRAM.

Rare situation, your EFI portion on the SSD is Brocken. To fix it Back up your data and reinstall OSX.

Solution 2:

The issue is probably that you have a firmware password. This prevents starting in "Safe Mode". You will need to disable it by launching first into "Recovery Mode".

  1. Launch into recovery mode by holding ⌘R while booting.
  2. You will need to enter the firmware password (which it seems you don't know?)

If you successfully boot into "Recovery mode", you'll see a screen asking you for your language.

  1. Select language.
  2. Load "Utilities" --> "Startup Security Utility"
  3. Click "Turn Off Firmware Password"
  4. Enter your firmware password.

Safe mode

Shut down completely. Then restart while holding down the Shift (aka ) key.

Note: Tested on High Sierra.