No internet through a web browser but Skype still works
I had the same problem for many months trying to connect to any Wi-FI and it did not work.
Finally, I went to Wireless Network Connection Properties, Internet Protocol version 4, and I found, by mistake I have given Use the following DNS server address with a IP address
When I made it Obtain DNS server address automatically, Internet started working through Wi-Fi again.
- Left click the network icon on the bottom right.
- Right click the connection you are using and select Status.
- Click Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties.
- If the DNS is set to Obtain DNS server address automatically, then set it to Use the following DNS server addresses. Put any working DNS, such as
8.8.8.8(Google's Public DNS) , and then click OK or Close until all of the windows you just opened are closed, and then try again.- If the DNS options are already set to Use the following DNS server addresses and there is a DNS server filled in, then change it to Obtain DNS server address automatically or put a known working DNS like
8.8.8.8for the DNS server IP address.
- If the DNS options are already set to Use the following DNS server addresses and there is a DNS server filled in, then change it to Obtain DNS server address automatically or put a known working DNS like
This indicates improper DNS configuration.
The reason why Skype still works but not web browsers is because Skype doesn't rely on DNS. Make sure you have the correct DNS server addresses for your network interface or use the router's IP address instead.
Try to ping 74.125.224.244 and then ping Google.com. If the former works and the latter fails you have a dns problem.
Try to manually override the DNS settings on the local machine to connect directly to a known DNS server. If this work then the router has a problem with the DNS servers it provides for DHCP (assuming you use DCHP). (And connecting directly gives a little speed-up on new look-ups btw.).
If you can, login to the router and try change the DNS settings it uses for DHCP (it can be external servers, doesn't have to be BT). Also check the DHCP settings and the range it uses (ie. see if you have enough "slots" etc.).