Is non-programmatic software development feasible? [closed]
Solution 1:
You say:
Something of a compromise between the two concepts would be to implement some kind of DSL as a templating language. I'm not even sure that this would be successful however, as all of the content creators, with one exception, are completely non technical.
Honestly, this sounds like exactly the approach I would use. Even "non-technical" users can become proficient (enough) in a simple DSL or templating language to get useful work done.
For example, I do a lot of work with scientific modeling software. Many modelers, while being much more at home with the science than with any form of engineering, have been forced to learn one or more programming languages in order to express their ideas in a way they can use. Heck, as far as I know, Fortran is still a required course in order to get a Meteorology degree, since all the major weather models currently in use are written in Fortran.
As a result, there is a certain community of "scientific programming" which is mostly filled with domain experts with relatively little formal software engineering training, expertise, or even interest. These people are more at home with languages/platforms like Matlab, R, and even Visual Basic (since they can use it to script applications like Excel and ESRI ArcMap). Recently, I've seen Python gaining ground in this space as well, mainly I think because it's relatively easy to learn.
I guess my point is that I see strong parallels between this field and your example. If your domain experts are capable of thinking rigorously about their problems (and this may not be the case, but your question is open-ended enough that it might be) then they are definitely capable of expressing their ideas in an appropriate domain-specific language.
I would start by discussing with the content creators some ideas about how they would like to express their decisions and choices. My guess would be that they would be happy to write "code" (even if you don't have to call it code) to describe what they want. Give them a "debugger" (a tool to interactively explore the consequences of their "code" changes) and some nice "IDE" support application, and I think you'll have a very workable solution.
Solution 2:
Think of spreadsheets.
Spreadsheets are a simple system that allows non-technical users to make use of a computer's calculation abilities. In doing so, they have opened up computers to solve a great number of tasks which normally would have required custom software developed to solve them. So, yes non-programmatic software development is possible.
On the other hand, look at spreadsheets. Despite their calculational abilities you really would not want as a programmer to have to develop software with them. In the end, many of the techniques that make programming languages better for programmers make them worse for the general population. The ability to define a function, for example, makes a programmer's life much easier, but I think would confuse most others.
Additionally, past a certain point of complexity trying to use a spreadsheet would be a real pain. The spreadsheet works well within the realm for which it was designed. Once you stray too far out that, its just not workable. And again, its the very tools programmers use to deal with complexity which will prevent a system being both widely usable and sufficiently powerful.
I think that for any given problem area, you could develop a system that allows the experts to specify a solution. It will be much harder to develop that system then to solve the problem in the first place. However, if you repeatedly have similiar problems which the experts can develop solutions for, then it might be worthwhile.
Solution 3:
I think development by non-developers is doomed to failure. It's difficult enough when developers try it. What's the going failure rate? 50% or higher?
My advice would be to either buy the closest commercial product you can find or hire somebody to help you develop a custom solution with your non-developer maintenance characteristics in mind.
Being a developer means keeping a million details in mind at once and caring about details like version control, deployment, testing, etc. Most people who don't care about those things quickly tire of the complexity.
By all means involve the domain experts. But don't saddle them with development and maintenance as well.
You could be putting your organization at risk with a poorly done solution. If it's important, do it right.