How to re-download a corrupted music track from iTunes store

I downloaded Richard Thompson's "Acoustic Rarities" album this evening.

Unfortunately track 10, "Sloth", cuts out after about 15 seconds with a glitchy sound and then silence.

I assume the download is corrupted. It is a shame that iTunes doesn't do a basic md5 or checksum check on the downloaded file so it knows that it needs fixing.

I have tried the obvious thing which is right-click on the track, "Remove Download" and then download it again. However the subsequent download is rather fast, and the track has the same glitch. I assume the file is cached somewhere.

Is there a cache on my computer that I could delete and re-download? Is there a way to trick iTunes into trying again properly?

I have iTunes 12.7.0.166 on macOS Sierra 10.12.6

Solution 1:

For me the same track results in pure silence.

Please contact Apple's iTunes team regarding this issue (iTunes > Store > View my Account > purchases > 'Report a problem'). This is nothing you can solve on your own. Apple has to fix the issue with the track in order for you to download the correct song.