Adding a acknowledgement Link to Nagios Alert Emails
Add a notes_url
into service definition:
notes_url http://domain.com/nagios/cgi-bin/extinfo.cgi?type=2&host=$HOSTNAME$&service=$SERVICEDESC$
And append the $SERVICENOTESURL$
macro to the end of alert message, in notify-service-by-email
command, Eg:
define command{
command_name notify-service-by-email
command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info: $SERVICEOUTPUT$\n\nURL: $SERVICENOTESURL$" | /bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
}
Do the same for host.
You'd need to add a link to your alert script similar to what's below.
For services: http://your-nagios-server.example.com/nagios/cgi-bin/cmd.cgi?cmd_typ=34&host=$NAGIOS_HOSTNAME&service=$NAGIOS_SERVICEDESC
For hosts: http://your-nagios-server.example.com/nagios/cgi-bin/cmd.cgi?cmd_typ=33&host=$NAGIOS_HOSTNAME
What exactly needs to be done depends on your alert script's logic. Keep in mind that the Nagios UI uses frames and these links will only show the Acknowledgement form page without the Nagios navigation bar on the left.