How to troubleshoot Windows? Post your checklist [closed]
Let me start with the list:
General:
- Install most current updates/service packs.
- Verify drivers, look for conflicts, upgrade to newer ones.
- Use Process Explorer to see a bit more details about what's being run
- Use Process Monitor(combined filemon and regmon) to see details about particular process
- Check the services - (services.msc from command prompt).
- Problems with graphics/sound (especially with older apps) - verify DirectX (run dxdiag from console), try disabling hardware acceleration.
- See what's being run on windows boot time - Windows start points
- Scan for viruses (anyways, you should have it updated and running all the time).
- Run some anti-malware tool
- Look at windows event log (eventvwr from console)
- Make sure there is at least ~250mb free space on Windows drive.
- Check virtual memory settings.
Network:
- See network settings (from console: ncpa.cpl and ipconfig /all)
- Inspect firewall configuration. If you have turned Windows firewall off, check if it isn't started up.
- Look if hosts file is not modified %WINDIR%\System32\drivers\etc\hosts
Hardware:
- Run full HDD scan and defragment.
- Run memory test http://www.memtest86.com/
You should know most (if not all) of it already, but hopefully this helps somebody.
Start -> Run -> msconfig -> startup tab
Uncheck everything. Restart and try to duplicate the problem (some apps/services will not function). If the problem is resolved, go back into msconfig and re-check half the startup items. Restart & duplicate the problem. Narrow the services down by 1/2 each time.
If you are in the a wondrous situation where you have an image of a workstation you can just nuke it, if it was a software problem its fixed, if its a hardware problem you now know.