System Preferences constantly jumps to Keyboard screen

Whenever I open System Preferences directly to one of the subscreens (e.g. Network or Bluetooth), that screen appears for a split second, then Sys Prefs immediately jumps to the Keyboard screen. I have to Search and select the screen I want again before it will "stick."

Also, if go to another prefs screen, then click away from it to another app, Sys Prefs again consistently jumps to the keyboard screen.

Even after switching to another tab under Keyboard (Text, Shortcuts, etc.), clicking away will again jump back to the first tab (Keyboard -> Keyboard).

Happens in Sierra but also happened in El Capitan.

This makes it pretty hard to do some tasks and is extremely annoying. Haven't found any solutions online - ideas?


Since this issue isn't present when you create a new user account, I suggest you also test whether this behaviour is replicated in Safe Mode.

Boot into Safe Mode

Follow these steps to boot your MacBook Pro into Safe Mode:

  1. Fully shut down your Mac
  2. Restart your Mac
  3. Immediately press the Shift key and keep it down
  4. Let go of the Shift key when you see the login window (NOTE: If you have FileVault enabled you may need to log in twice).
  5. Take a note of what happens (i.e. is the issue still present when accessing System Preferences)
  6. Now exit Safe Mode by restarting your Mac as normal
  7. Once logged in again, test to see whether the behaviour continues

If the problem is not present during Safe Mode and still remains when you log back in normally, it's time to investigate login items, fonts, and kernel extensions.

Investigating login items, fonts, and kernel extensions

Let's start with Login Items:

  1. Startup normally
  2. Go to System Preferences > Users & Groups
  3. Select the Login Items tab
  4. Take a note of your Login Items
  5. Now remove all of them by highlighting them and clicking on the - button below
  6. Restart your computer

Now your Mac will boot up without those login items loading. Test this and see if the problem persists:

  • If the problem goes away you know one (or more) of the Login items were causing the problem. You can then add them back in one by one until you've identified the culprit. Problem solved.
  • If the problem does persist, it's either a problem with fonts you've installed yourself or with a 3rd party kernel extension. A little more info below:

Fonts:- You can remove any of the fonts you've installed yourself to see if this makes a difference.

Kernel Extensions:- You can open Terminal (found within your Utilites folder) and enter the following command:

kextstat | grep -v com.apple

The above command will list 3rd party kernel extensions (you may need to stretch the Terminal window so it's easier to read). Look for anything you don't remember installing, or something that belongs to software you've removed, or just anything that looks out of place. Remember though, this is a list of 3rd party kernel extensions and therefore any of them could be causing the problem.

After making these changes, use your Mac long enough to see what difference, if any, they make. This is basically a troubleshooting step to help narrow down the possible cause of your problem, so let me know how you go.