iPhone has no drivers in Windows 10

I can't browse my iphone 5 (10.2.1) in windows 10 explorer, it doesn't show up as a volume.

  • The iphone is listed in the device manager, with a warning that it has no installed drivers.
  • Windows cannot find any drivers online ("iPhone has no driver"), nor in Apple's common program files (C:\Program Files\Common Files\Apple\Mobile Device Support).
  • I've uninstalled and reinstalled itunes, and the Apple mobile device USB drivers, as a precaution. Iphone is still listed as driverless in device manager.
  • I've installed the stand-alone Windows update (KB3099229_x64) containing media features that were excluded in my version of Windows 10 Pro N.
  • I've unlocked my device.
  • I've trusted the computer.
  • I've rebooted the device.
  • I've used three different USB ports.
  • Windows and iphone is updated.
  • Itunes can interface with the device with no problems.
  • Update: There are no hardware problems. Everything works on a Windows 7 computer.

So, why don't there exist any drivers for iphone 5 for Windows 10? Seems like a rather huge oversight.


You should try iExplorer for macOS and Windows. At $40 it is a bit pricy, but it is a virtual Swiss Army knife of an app for iOS devices. Worth every penny.

(Disclaimer: I'm a very satisfied user of iExplorer for macOS. No financial ties between me and Macroplant LLC.)