OS X El Capitan installation error: AMD-Action:authenticate:SP

When doing a clean re-installation of El Capitan (highest supported version) from a bootable USB on an older Mac (MBP, 15-inch, Late 2008), I get this error:

An unexpected error occured while signing in.

AMD-Action:authenticate:SP

The error shows up, while logging in with the Apple ID into the App Store in the installer.

  • I tried with different Apple IDs,

  • Also tried running these commands in the Recovery Terminal and restarting:

    csrutil clear

    csrutil enable


Solution 1:

The problem was that the old Mac did not have its date set correctly.

  1. Hold Option (ALT) + Command + R at Mac startup to start internet recovery

  2. Going into Utilities > Terminal starts the recovery terminal

  3. Run date mmddHHMMyy - this solves the problem (date must be in PST!)

  4. Run csrutil enable

  5. Run csrutil clear

  6. Exit the recovery terminal and continue OS X installation normally.

Here is the full step-by-step solution to solve the problem.

Solution 2:

For me, the problem was because I did not have access to the Shared folder under Users in the primary drive. When i changed permission for the Shared folder via 'Get Info>Folder permission>Set to read', the problem was resolved..

Hope this helps