Server 2008 R2 - Unable to install any printer drivers
My problem is exactly this same as described here:
Server 2008 R2 - Unable to install any printer drivers Options - google groups
I have few Windows 2008 R2 (no SP1) servers in remote offices, mostly in Domain Controller, and many of them have problems installing ANY printer drivers.
following errors show up in Event Log when adding printer driver under Print and Document Services/Print Management/Print Services/ /Drivers OR trying any other way to install drivers:
EventID 215: Installing printer driver - failed, error code 0x57, HRESULT 0x80070057. See the event user data for context information.
EventID 215: Installing printer driver Canon iR C2380/2550 PCL6 failed, error code 0x0, HRESULT 0x80070057. See the event user data for context information.
EventID 215: Installing printer driver Canon iR C2380/2550 PCL6 failed, error code 0x490, HRESULT 0x80070057. See the event user data for context information.
in this particular server case this is problem with Canon iRC 2380i printer with Canon Generic PCL6 Driver, but it seems to apply to any driver and any printer (tried different drivers, different versions, PCL, postscript, etc)
I'm using 64 bit drivers that should be working on this platform.
Any help will be appreciated.
Solution 1:
90% Fixed:
to install drivers - we had to use another member of Domain Admins, Default Domain Controllers policy reset to default state didn't helped.
sharing printers - (solution found on MS forum, can't find link now)- for some reason Windows Firewall service must be working to share printer, even when all FW settings are set to off/allow. We had Base Filtering service disabled, Win FW was dependent on it and was disabled too.
I found part of the solution on here on Technet
Solution 2:
I found a possible fix on what I first thought would be an unrelated site.
http://www.amyuni.com/forum/viewtopic.php?f=18&t=2824
The problem they described was replacing a previously unsigned print driver package with a new one. It kept failing with the same 0x80070057 error that we were seeing on some user machines using HP's UPD for x64 Windows 7 PC's. We dumped the output from pnputil to a file, found the OEM package assisted with HP and then deleted it as described in the article. As soon as we did that, the point and print option cleanly installed the driver without a problem. I'm not sure how this manifests itself, as we've got a standard image and we're ghosting it - but as a fix, this seemed to work well.
Eric