Cannot setup two-factor authentication

Thought I'd share because I went down the rabbit hole on this and it turned out pretty simple.

I was not able to turn on two factor authenication because I had a couple of old apple devices (an old iphone 4 i was using for music and a phone that hadn't been charged in 5 years) that DID NOT HAVE A PASSCODE ENABLED.

Apple wasn't able to turn on two factor unless every device on my appleid account had a password set.

I just deleted from my account and it worked. This took a week of back and forth with (a very nice) apple rep.

Good luck!

Had the same issue.

In my case I apparently missed/junked/deleted the verification email sent to me by Apple. A call into support and they resent the email and I was good to go.

Before you call a quick search of your email for [email protected] might save you some time.

Hope this helps.