How to make the jump from consumer support to enterprise support? [closed]
You should start by telling somebody at your company that this is what you desire to do. Any company worth working at should be receptive and supportive of your goals. Try building a relationship with one of the managers in the enterprise side of your company. Let them know what your desires are and what your current track record looks like in consumer support. If you're really good at consumer support, ask your current manager to help you start this migration.
Any advice we give you here can only go so far. Since you want to move up in your current company the best people to help you out with that are managers at your current company.