NTFS Disk "failed to mount"

I have an iMac running El Capitan, and an external disk formatted NTFS that will not mount on the mac. It will mount perfectly in Windows and Ubuntu.

I'm not trying to write to it, right now I just want to read.

Here's my output of "diskutil mount disk3s1":

Volume on disk3s1 failed to mount
If the volume is damaged, try the "readOnly" option

Output of info:

Device Identifier:        disk3s1
Device Node:              /dev/disk3s1
Whole:                    No
Part of Whole:            disk3
Device / Media Name:      Untitled 1

Volume Name:              

Mounted:                  No

File System Personality:  NTFS
Type (Bundle):            ntfs
Name (User Visible):      Windows NT File System (NTFS)

Partition Type:           Windows_NTFS
OS Can Be Installed:      No
Media Type:               Generic
Protocol:                 USB
SMART Status:             Not Supported
Volume UUID:              E6F4FA18-C794-465E-82A1-91A8F45C4262

Total Size:               320.0 GB (319965626368 Bytes) 
(exactly 624932864 512-Byte-Units)
Volume Free Space:        0 B (0 Bytes) (exactly 0 512-Byte-Units)
Device Block Size:        512 Bytes

Read-Only Media:          No
Read-Only Volume:         Not applicable (not mounted)

Device Location:          External
Removable Media:          No

Any ideas would be appreciated.


Solution 1:

I was getting the above error and a suis premount dissented error. I was eventually able to mount it by with:

sudo /sbin/mount_ntfs /dev/disk3s1

Solution 2:

I was also getting a similar error message: failed to mount: "SUIS premount dissented". I did the following to resolve this:

  1. Created a new folder External-HDD, for example in /Volumes: sudo mkdir /Volumes/External-HDD
  2. Opened up diskutility.app and noted the Device name for the external HDD. disk3s2, for example. (I wasn't able to mount it using DiskUtility.app)
  3. Also note the filesystem for external HDD in DiskUtility: USB External Physical Volume • ExFAT
  4. In terminal issue the following command:

sudo /sbin/mount_[filesystem type] /dev/[device name] /Volumes/[your folder]

Sample command:

sudo /sbin/mount_exfat /dev/disk3s2 /Volumes/External-HDD/

OS: macOS Mojave (10.14.6)