Keyboard shortcuts such as Ctrl-C, Ctrl-V and Ctrl-Z not working in Word 2010 on Windows 7

Solution 1:

Finally found an easy solution for this, that does not require any manual work (same problem happened for me in Office 2013 - Windows 8.1).

It appears that there is a strange language matching to the OS language (in my case OS language being English - United Kingdom).

The solution:

  1. Open word
  2. Open options (File -> Options)
  3. Click on Language on the left menu
  4. Under the section titled "Choose Display and Help Languages", you can notice the default being "Match Microsoft Windows"
  5. Select "English" in each box, and click on "Set as Default"
  6. Click on "OK". (at this point you will be prompted to restart Word)
  7. All keyboard shortcuts will be restored to the default English ones after you restart Word.

Hope this helps.

Solution 2:

I had/have the same issue, It is not clear why this happens, couldn't find any Microsoft blog post or something that confirms this, BUT, when looking through the Word 2010 settings I have found that there was a complete revamp of the shortcuts.

To "restore" word to the way you remember, you need to go to, File->Options->Customize Ribbon On the bottom there is a label "Keyboard Shortcuts" and a button "Customize..." - click it

On the Categories box, scroll until you find "All Commands" and select it. Now, from the right box select the following Command: EditCopy Look at the "Current Keys" Box you will see "Ctrl+Insert" which is the NEW mapping now put your cursor in the "Press new shortcut key" and Press Ctrl+C, a button on the bottom named Assign will light up, and you click on it.

Do the same for all the shortcuts you like, such as EditPaste, EditUndo, EditRedo, EditCut, SelectAll etc, then save.

Now everything works perfectly. Again, I'm not clear why this wasn't communicated by MS, it seems they are trying to force a new (old) standard on us that was used in mac for a long time,