GPU Panic: OS X 10.11, El Capitan stability issues and spontaneous restarts
I am facing severe stability issues after doing a clean install of OS X 10.11, El Capitan, on my MacBook Pro (Mid 2010).
It restarts spontaneously for no apparent reason. Sometimes it subsequently reports a kernel panic, while other times not. Also it seems to affect the battery, such that the maximum charge varies before and after a crash, e.g. just now it was 105% before and 63% after.
Before the clean install a brand new original battery and a new SSD (Crucial CT250MX200SSD1) was installed.
I did try an SMC reset, but with no effect.
I have no idea what is going on. Any similar experiences or ideas?
Hardware
- MacBookPro6,2, 15-inch, Mid 2010
- 2,66 GHz Intel Core i7
- 8 GB 1067 MHz DDR3
Kernel Panic
Anonymous UUID: C5463F05-8C33-1513-0EE0-791D992DAC46
Wed Oct 21 08:01:33 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9d212bad): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff9136332000 0x0a5480a2, D0, P3/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.11.31.1/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff9125363440 : 0xffffff801a0e5357
0xffffff91253634c0 : 0xffffff7f9d212bad
0xffffff91253635a0 : 0xffffff7f9ad81fa4
0xffffff9125363660 : 0xffffff7f9ae4eadd
0xffffff91253636a0 : 0xffffff7f9ae4eb48
0xffffff9125363720 : 0xffffff7f9b0d3a23
0xffffff9125363890 : 0xffffff7f9ae72b79
0xffffff91253638b0 : 0xffffff7f9ad88cfd
0xffffff9125363960 : 0xffffff7f9ad86690
0xffffff9125363b60 : 0xffffff7f9ad8891f
0xffffff9125363c50 : 0xffffff7f9c6b53da
0xffffff9125363cb0 : 0xffffff7f9c6b206b
0xffffff9125363d30 : 0xffffff7f9c69c649
0xffffff9125363d60 : 0xffffff7f9c65986a
0xffffff9125363d80 : 0xffffff7f9c66a033
0xffffff9125363db0 : 0xffffff7f9c669ed0
0xffffff9125363e00 : 0xffffff7f9c669d7d
0xffffff9125363e50 : 0xffffff7f9c66a01d
0xffffff9125363e80 : 0xffffff7f9c659eee
0xffffff9125363ed0 : 0xffffff7f9c65771b
0xffffff9125363ef0 : 0xffffff801a6b7226
0xffffff9125363f40 : 0xffffff801a6b5091
0xffffff9125363f80 : 0xffffff801a6b5186
0xffffff9125363fb0 : 0xffffff801a1d14b7
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.11.31)[181BAD29-8BC7-398F-B079-2544FF3B0E04]@0xffffff7f9d204000->0xffffff7f9d217fff
dependency: com.apple.driver.AppleGraphicsControl(3.11.31)[1302F5C4-F57D-3810-9205-9803402BB462]@0xffffff7f9d1fc000
dependency: com.apple.iokit.IOACPIFamily(1.4)[CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3]@0xffffff7f9abb4000
dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff7f9a92d000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0xffffff7f9acd4000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[5CB7D4B7-B100-34EE-BD40-1EC07E865C67]@0xffffff7f9d1ff000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f9ad2b000->0xffffff7f9afa0fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff7f9a92d000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[814A7F4B-03EF-384A-B205-9840F0594421]@0xffffff7f9ad1b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0xffffff7f9acd4000
com.apple.GeForceTesla(10.0)[1F75910B-9AD6-3258-BAFD-1C7998CB38F7]@0xffffff7f9c651000->0xffffff7f9c71cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff7f9a92d000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[814A7F4B-03EF-384A-B205-9840F0594421]@0xffffff7f9ad1b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0xffffff7f9acd4000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f9ad2b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B4678ACF9]@0xffffff7f9afab000->0xffffff7f9b258fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f9ad2b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff7f9a92d000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15A284
Kernel version:
Darwin Kernel Version 15.0.0: Wed Aug 26 16:57:32 PDT 2015; root:xnu-3247.1.106~1/RELEASE_X86_64
Kernel UUID: 37BC582F-8BF4-3F65-AFBB-ECF792060C68
Kernel slide: 0x0000000019e00000
Kernel text base: 0xffffff801a000000
__HIB text base: 0xffffff8019f00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3595765670560
last loaded kext at 9188353999: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9c94e000, size 32768)
last unloaded kext at 124186672648: com.apple.driver.usb.AppleUSBUHCI 1.0.1 (addr 0xffffff7f9b640000, size 126976)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.20.19
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.50
com.apple.driver.AppleHDA 272.50
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForceTesla 10.0.0
com.apple.iokit.IOBluetoothSerialManager 4.4.0f4
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0f4
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.11.31
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.11
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.11.31
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.0.1
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0f4
com.apple.iokit.IOBluetoothFamily 4.4.0f4
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.11.31
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 272.50
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 272.50
com.apple.iokit.IOAudioFamily 203.8
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.CoreStorage 517
com.apple.driver.AppleUSBMultitouch 250.4
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IO80211Family 1100.23
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.5.8
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 414
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B10, 2 processors, Intel Core i7, 2,66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.0f4 16320, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Crucial_CT250MX200SSD1, 250,06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
Solution 1:
There was a quality program for 2010 15" MacBook pros where the graphics card would fail in a mode very similar to what you are seeing. If you go to an Apple Store, if your model is one of the affected ones, they have a special diagnostic to test specifically for the issue.
That being said, since it's about 5 years old now, it might be vintage and no longer qualify for a quality program or any repair for that matter. But at least you'll know if your problem is hardware or software. (Apple doesn't charge for the appointment or running a diagnostic)
Solution 2:
I went to the Genius Bar after the same kernel panics (posted above) and spontaneous crash/restarts (after the 10.11 upgrade). I knew the mid-2010 MacBook Pro had a graphics chip problem before I went, however it was never a problem. They did the diagnostic and (sure enough) Apple Techs said I needed a new logic board (where the graphics chip mounts). I said that it only became a problem with the El Capitan upgrade. Circular logic prevailed in our discussion - a sort of chicken and egg philosophical debate.
The tech (who shall remain unnamed) said "Look, just downgrade your OS to the previous version and it will be fine." So, I did. And, it's now working fine (no more crashes) with the older, but more reliable, OS 10.6.8
This was a really lousy Mac experience. However, the fix was as easy as a few drag and drops to a spare drive and a Time Machine session.
Solution 3:
Go to System Preferences > Energy Saver and uncheck Automatic graphics switching. It resolved my problem on El Capitan.
This issue is caused when your Mac is transitioning from the integrated GPU to the second, discrete GPU. I have the same Mac configuration, and it restarts when I open high-resolution apps like Photos, HD videos on YouTube, and sometimes Launchpad.
I also recommend you download gfxCardStatus to see when your apps are switching GPUs (should you choose not to disable automatic graphics switching).
Solution 4:
I have the exact same configuration - and the same GPU panic - the only difference being the addresses. My 8-Gig of RAM is from Crucial and has worked flawlessly for 3 years. I have been troubleshooting for several weeks and I can almost "cause" the panic to occur. Note: I get the same panic whether upgrading to El Capitan - or after a clean install. Multiple SMC / NVRAM resets have made no difference. I can't say yet whether unchecking the automatic graphics switching option makes any difference. It is also the same whether running on battery or AC power. Here are my observations so far.
- When the GPU panic occurs - the Mac Mail app is open with mail and side bar fully displayed or partially obscured behind another window. Safari has typically been open as well.
- The GPU panic occurs shortly after wake from sleep when the trackpad or mouse is used to scroll through mail messages.
- I made it 13 days without the panic (but I also never opened the mail app during that time - since this is not my primary Mac - I was able to avoid using Mail). Safari was open during this entire time. All other activities were my typical daily activities. As soon as I opened Mail - and allowed the Mac to go to sleep - within 10 seconds of waking from sleep and scrolling the list of emails - the panic occurs.
- It seems that the Mac also has to be sleeping for a certain period of time before the panic will occur. It is not necessarily possible to cause the panic to occur by intentionally telling the Mac to sleep - and then waking it shortly after. If left in sleep for 20 minutes or longer - the panic is more likely to occur.
- I will continue to troubleshoot - with "only" the mail app open - and also with sleep set to "never".