Paragon NTFS for Mac 14 doesn't see NTFS disk (OS X 10.11 El Capitan)
I upgraded my Yosemite to El Capitan few days ago. Also recently Paragon sent me an e-mail with an offer of free upgrade from version 12 to 14. Since I bought ver. 12, I decided to install version 14. As an existing customer I was given a new serial number and I did the activation - everything went good.
Today I plugged my USB hard drive with NTFS partition as usual (the same disk I used before - nothing has changed). Now Paragon doesn't see it. OS X does. I can read but I cannot write. Am I missing something? Version 14 is fully activated.
Thanks for any help.
EDIT: Link from Paragon makes no sense for me. The reason why I bought this software was to avoid triggering any additional commands. I just want to use my NTFS partition as before in Yosemite. I want to plug in my USB with NTFS and simply put something into it. No formatting (I have stuff on it), repairing etc... :/ Anyone can help? Now this software does nothing.
Solution 1:
Make sure you have version 14.0.382, previous 14 versions had that problem. I had this problem with the version I downloaded from the Paragon free upgrade link. I solved that problem by downloading the 14.0.382 from their website. Strangely the new version didn't show up clicking the "check for update" button on Paragon NTFS preference pane.
Solution 2:
Also am having dreadful problems with NTFS v14 & Paragon's licensing system, sorry I bought the thing. Have written to support several times now, with no answer (which to my mind, means they know they have problems here):
Am running on Yosemite as primary boot (with another on a El Cap disk):
1) v.14 will nor register, claiming it doesn't know my user account details;
2) conversely, logged into my Paragon user account where I can see all prior registrations for vs 10, 11 & 12, but cannot register v14 and says the s.no is invalid.
3) tried to uninstall v.14, then on re-boot the drive won't start (hangs, with mac stop sign);
4) re-build drive form Carbon Copy Cloner image (three times now), uninstall the v14 preference pane, re-install v12 which does register correctly, and on re-start, the boot drive hangs again (that's a 480GB OWC Mercury Accelsior).
PITA. Not only will version v14 not register against the s.no, it will not see the boot camp disk because it somehow corrupts by boot drive & so the process goes around in circles. Never had any of these issues with vs 10-12, but would seem that Paragon NTFS is far less benign to the mac boot disk than I would have imagined.
Would seem that the only next choice would be to re-format and clean install a new system & apps from scratch & get rid of Paragon NTFS altogether; find another NTFS solution. Such a time waste of life.