Genymotion does not start Android virtual device

How to resolve Genymotion/VirtualBox issue, when can't start Android virtual device?

Bellow message is received:

Unable to start the Genymotion virtual device.

The VirtualBox software returned an error: "incompatible state".

Please, run the VirtualBox software to check for issues. Then, try to run the Genymotion virtual device directly from VirtualBox to have a possible explanation.

For more information refer to: https://cloud.genymotion.com/page/faq/#vbox

Solution 1:

The issue is that virtual device is in Saved state. You need to turn it off to state Powered Off.

You need to start VirtualBox.app and power off the device.

In the screenshot below Tablet device would not start

So you need to Start the device which is in Saved state and then power it off (by closing window) like this:

Solution 2:

In Windows, if the device is stuck in "Stopping" mode you can shutdown Virtual Box and kill these two processes in the Task Manager (CTRL + ALT + DEL or CTRL + SHIFT + ESC)

• VBoxNetDHCP.exe
• VBoxHeadless.exe

Then launch your virtual device in Genymotion.