Gta 5 online account is not transferring

Solution 1:

As far as I know you can transfer only once. But you'd better try opening a ticket on Rockstar Support website to clarify this and/or ask them if they can help you with your request.

Before opening that ticket, make sure:

1) your xbox one and xbox 360 accounts with which you are trying to make a transfer are the same.

2) make sure, that xbox account id is linked with Rockstar Social Club account on: https://socialclub.rockstargames.com/settings/linkedaccounts

for more info please see: https://support.rockstargames.com/hc/en-us/articles/202892778-Grand-Theft-Auto-Online-Characters-and-Progression-Transfer-from-Xbox-360-or-PlayStation-3-to-PlayStation-4-Xbox-One-and-PC