How do I remove IP from sorbs.net blacklist?

Our email server has ended up in the sorbs.net blacklist and we're going round in circles trying to get it removed, currently this is causing down-time between our suppliers.

I am a developer and not familiar with Sorbs but asked if I could take a look at it.

UPDATE: Our admins have determined that sorbs have resolved the issue.

Solution 1:

It would seem that SORBS is having a database problem right now, and is blocking a lot more than it usually does. This may be a transient issue:

http://isc.sans.edu/diary.html?storyid=9685

Solution 2:

sorbs.net is not run by an idiot but a clever major size mafia that is there to extract money from any responsible business on the net.

It is impossible to reach them. It is impossible to login the system. It is impossible to reach any one about them. This is an outright mafia and on top very evil one

I am thinking to report it to federal govt's various agencies to look into this matter to stop them and get them arrested and hopefully a major law suite from legit users will follow.

Solution 3:

I've litrally just 10 seconds ago came away from there wondering how to delist myself. I have 2 IP's both "listed", one of which isnt even a mail server, delisting seemed overly complicated and required jumping through hoops, so i came to the conclusion they were a bunch of inept scammers, and gave up.

edit: Im going to put my neck on the block and put this how it needs to be said: SORBS is a scam outfit.

From some quick research there's tons of complaints about them, it appears theyve been taken to court several times, and the only way to get delisted is to pay either a charity (which people report wont actually get you delisted) or contribute towards some guys legal defence..... who happens to own the site.

If im wrong, someone please correct me, but this stinks of scam to me.

Solution 4:

Our server is also on the list as of the past day.

My research also points to sorbs.net being a site run by scammers or idiots. I cannot even register a user account there to research the blacklist. It times out. Maybe their server is being overwhelmed with others who are affected.

You can tell that sorbs.net is a scam in that they do not use a publicly registered certificate. You have to accept their self-signed certificate to access their HTTPS pages. If a service is truly interested in promoting legitimate mail servers, why isn't it interested in publicly registering their own site certificate?

Solution 5:

Did you look at their de-listing page? There's a big black "De-List an IP Address" button there. I'd guess that in order to get de-listed, they'll run a test again to verify that you're not exhibiting the same behavior that got you listed in the first place.