What is considered a good response time for a dynamic, personalized web application? [closed]

Solution 1:

There's a great deal of research on this. Here's a quick summary.

Response Times: The 3 Important Limits

by Jakob Nielsen on January 1, 1993

Summary: There are 3 main time limits (which are determined by human perceptual abilities) to keep in mind when optimizing web and application performance.

Excerpt from Chapter 5 in my book Usability Engineering, from 1993:

The basic advice regarding response times has been about the same for thirty years [Miller 1968; Card et al. 1991]:

• 0.1 second is about the limit for having the user feel that the system is reacting instantaneously, meaning that no special feedback is necessary except to display the result.
• 1.0 second is about the limit for the user's flow of thought to stay uninterrupted, even though the user will notice the delay. Normally, no special feedback is necessary during delays of more than 0.1 but less than 1.0 second, but the user does lose the feeling of operating directly on the data.
• 10 seconds is about the limit for keeping the user's attention focused on the dialogue. For longer delays, users will want to perform other tasks while waiting for the computer to finish, so they should be given feedback indicating when the computer expects to be done. Feedback during the delay is especially important if the response time is likely to be highly variable, since users will then not know what to expect.

Solution 2:

We strive for response times of 20 milliseconds, while some complex pages take up to 100 milliseconds. For the most complex pages, we break the page down into smaller pieces, and use the progressive display pattern to load each section. This way, some portions load quickly, even if the page takes 1 to 2 seconds to load, keeping the user engaged while the rest of the page is loading.

Solution 3:

I have been striving for < 3 seconds for my applications, but I'm a bit picky when it comes to performance.

If you ask around, they say that people start to lose interest in the >= 7 second range, by 10-15 seconds you have typically lost them, unless you REALLY have something they want or need.

Solution 4:

It depends on what keeps your users happy. For example, Gmail takes quite a while to open at first, but users wait because it is worth waiting for.