Keyboard is not working after Windows 10 update
Edit: problem unsolved as of yet (new keyboard ordered)
The lights are on but pressing keys does nothing. I've tried everything and it doesn't respond. I did a system restore to before the update and still nothing. It happened immediately after the computer restarted after the update. I tried the keyboard in two different Windows 10 computers and it worked right away. I tried different usb ports but nothing. Before doing a system restore, I copied the system32 keyboard sys drivers from the computers where it works and used them to replace the ones where it doesn't work but still nothing. If I go to Bluetooth and Other Devices it lists the keyboard. I have used this keyboard on this computer with Windows 10 for years.
Solution 1:
I tried the keyboard in two different Windows 10 computers and it worked right away. I tried different USB ports but nothing.
Try the following:
(1) DISM / SFC
Open cmd.exe with Run as Administrator. Run:
dism.exe /online /cleanup-image /StartComponentCleanup
dism.exe /online /cleanup-image /restorehealth
SFC /SCANNOW
Restart and Check.
(2) Windows 10 Repair Install:
If DISM fails, update ALL drivers (manufacturer's Driver Update App) and do a Repair Install
Go to the Media Creation Link:
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button) and select Run.
This will launch the Repair and proceed normally.
Start with the option to Keep Everything.
Notes for Repair Install:
- This process will upgrade all applicable drivers.
- This process will make you uninstall incompatible software
- This process will not fix damaged User Profiles. Must use Keep
Nothing
(3) Everything fails to fix:
Back up the system and reinstall Windows and/or try a different/new keyboard.