phpmailer - The following SMTP Error: Data not accepted

I'm trying to figure out this issue for 6 hours. But there is nothing to make sense. Here is the scenario; There is a well formatted HTML template.

$mail_body = '
    <b>Message Num :</b> 769<br />
    <b>Message Date :</b> 2013-04-08 09:03:21<br />
    <b>Name :</b> John Doe<br />
    <b>Phone :</b> 123456789<br />
    <b>E-mail :</b> [email protected]<br />
    <b>Message :</b> Here is the message info<br />
';

Here is the array of recipients' mails;

$recipients = array("[email protected]","[email protected]");

Everything looks fine and email ready to send.Here is the phpmailer config;

$mail = new PHPMailer(); 
$mail->IsSMTP();
$mail->From = "[email protected]"; 
$mail->FromName = "TEST";
$mail->WordWrap = 50;

foreach($recipients as $mail_add) {
    $mail->AddAddress($mail_add);
}
$mail->IsHTML(true);
$mail->Subject = "TEST Subject";
$mail->Body = $mail_body;
if(!$mail->Send()) {
    echo $mail->ErrorInfo;
} else { 
        echo "Mail sent...";
}

Everything is same when I test it. But sometimes email was sent. Sometimes it was not sent. Give me the following error : The following SMTP Error: Data not accepted.

I hope I explained

your server dosen't allow different sender and username you should config: $mail->From like $mail->Username

For AWS users who work with Amazon SES in conjunction with PHPMailer, this error also appears when your "from" mail sender isn't a verified sender.

To add a verified sender:

Log in to your Amazon AWS console: https://console.aws.amazon.com
Select "Amazon SES" from your list of available AWS applications
Select, under "Verified Senders", the "Email Addresses" --> "Verify a new email address"
Navigate to that new sender's email, click the confirmation e-mail's link.

And you're all set.

set phpmailer to work in debug to see the "real" error behind the generic message 'SMTP Error: data not accepted' in our case the text in the message was triggering the smtp server spam filter.

  $email->SMTPDebug = true;

Interestingly, I had the same exact issue and for me the problem was that my connection was timing out. To be able to see more details on my connections, I added $mail->SMTPDebug = 4; to my phpmailer (look up how to capture the debug since the default output function is echo).

Here's the result:

SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is ""
SMTP -> get_lines(): $data is ""
SMTP -> get_lines(): timed-out (10 seconds)
SMTP -> FROM SERVER:
SMTP -> ERROR: DATA not accepted from server:

The default timeout is set to 10 seconds. If your app can support more, add this line to your phpmailer:

$mail->Timeout = 20;

Over a certain message of size, it messes up the content when setting through $mail->Body.

You can test it, if it works well with small messages, but doesn't work with larger (over 4-6 kB), then this is the problem.

It seems to be the problem of $mail->Body, so you can get around this by setting the HTML body manually via $mail->MsgHTML($message). And then you can try to only add the non-html body by $mail->AltBody.

Hope that I could help, feel free to provide more details, information.

phpmailer - The following SMTP Error: Data not accepted

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