Where are really the log files to debug when a Windows 10 update fails?
I am struggling with Win 10 update:
Feature update to Windows 10, version 1809 x64 2020-03B - Error 0x80070490
Google is swamped with useless articles about random peoples' experiences, but no actual or systematic solutions, and I've already done the usual solutions [DSIM
, Sfc
]:
- According to my research,
0x80070490
relates to a driver problem, but in Device Manager everything is okay and all devices work as expected (Windows must somewhere place more information than this stupid code) - Supposedly there should be log files within
C:\$WINDOWS.~BT\Sources\Rollback
, butRollback
does not exist; similarly, there are no (current) files inC:\Windows\Panther\
, or useful info in the Event log
Where does the update actually put the log files?
Solution 1:
So, where does the update actually put the log files?
If an update fails to install, the reason for the failure will be contained within %systemroot%\Logs\CBS
, and if Windows Update itself has an error, it will be logged within Event Tracing for Windows
(.etl) files; a human-readable text file can be generated via PowerShell command: Get-WindowsUpdateLog
Source: Windows Update log files
Supposedly there should be log files in
c:\$WINDOWS.~BT\Sources\Rollback
butRollback
does not even exist. Similarly, no (current) files inc:\Windows\Panther
. No useful info in the Event log.
Based on my experience this log only applies to problems upgrading to another version of Windows.