Paper size stuck in Windows 10

Regardless of which paper size I pick for any printer, be it my default printer, or the Microsoft PDF printer, or an office copier, my document will end up using that weird size (picture attached, it's a rather narrow, look like a 1:2 ratio).

As a result anything that I currently print is zoomed in and truncated as if I was trying to print a regular size letter document on that odd size paper.

Has anyone encountered this before ?

I should mention, I am using Windows 10, and tried printing from Firefox, Word, Excel, and Notepad, all with the same results. Currently listed printers:

  • Fax
  • Konica C287 copier - Default
  • Konica C367 copier
  • Lexmark forms printer 2580
  • Microsoft Print to PDF
  • Microsoft XPS document writer
  • OneNote
  • Send to OneNote 2010
  • Send to OneNote 2016

Example of letter document printed to PDF with letter paper size selected in the printer options

Paper size that I can't change


The problem stopped happening once pending Windows updates got applied. Wish I had knew why, but that's what fixed the issue.