FaceTime not working on iPhone 6 Plus purchased from Dubai
I bought my iPhone 6 Plus in Dubai. I am using the phone in Sri Lanka and I cannot use the FaceTime. How can I use FaceTime while in Sri Lanka?
Sorry, Facetime is not available on devices purchased in the United Arab Emirates and therefore in Dubai, as stated in these KB articles:
-
http://support.apple.com/kb/TS3367
FaceTime might not be available, or might become unavailable, on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates.
-
http://support.apple.com/kb/ht1937
I recommend that you contact Apple support in Sri Lanka at http://www.apple.com/lk/support/contact/ or a local Apple reseller, they may be able to help you.
To find a reseller near you visit https://locate.apple.com/lk/en/sales/?pt=all&lat=6.9270786&lon=79.86124300000006, press New Search
:
and type in your address.
If nothing works out, You could jailbreak solution but it's just an option. This is just a suggestion. Jailbreaking has it's own set of pros and cons.
This issue can be fixed by updating the carrier.plist
file. This requires your iPhone to be jailbroken on iOS 8.
- Download CommCenter tweak from Cydia from repo
apt.chinasnow.net
- Install iFile from Cydia, now using iFile goto
/var/mobile/Library/Carrier Bundle.bundle
- Open carrier.plist file using property list viewer, click on the "+" to add a new entry
- Type
AllowsVoIP
and set it type to boolean from string and create it - Turn on
AllowsVoIP
in the carrier.plist file and click done
After you've done that reboot the iPhone and Facetime app should appear. If not, reboot the iPhone once more and check over at Settings > General > Restrictions
for FaceTime option.