Bypassing dead relatives Apple ID?

It is likely that you will need to prove to Apple what has happened. EG you are now the legal owner of the iPad and have legal access to her account.

Call Applecare and ask them what the procedure is for these circumstances. I suspect (if they can help) it may involve a death certificate, a copy of the will and a notarized letter from the executor of the estate giving you access.

But then I am guessing...


We called Apple Store in Trafford in a similar case and got told that a Death certificate and Probate document would need to be brought to them along with the iPad by a "legal representative"

When questioned as to what a "legal representative" meant it seemed that a "Solicitor / Lawyer / Barrister" was what they wanted. Would cost more than replacing the iPad with a new one.


direct from apple "help" ::

  1. The death certificate
  2. A court document that confirms that the requestor is the decedent's legal personal representative
  3. United States: The court must notarize or certify all documents.

NOTE: Can not be a will a trust or a power of attorney