Laptop not working on any battery
I had a problem with battery in my laptop (laptop hibernate or crash randomly when on battery). The laptop is a Clevo N957TP6.
So after sometime I bought a new battery. the battery has a part number of N950BAT-6 (6-87-N85KS-61D02 BAT.P S LI 11.1V/5.6AH/62WH 3S2P SMP/LGC (TEXTURE) CQC (BQ30Z55)) - 980Q2204F.
It worked fine for sometime, but now the problem is back again.
I want to ask what cound possibly the problem be, and how can I diagnose the issue?
Note: I tried to gather some logs. Battery manager sometime report weird charge level sometime (sometime very little to sometime 600%)
Try resetting battery charging, which is specific to the make and model and OS. Generally,
Open Device Manager and uninstall the ACPI battery charging driver.
Shut down Windows completely (not Fast Start or Hibernate).
- Remove the battery.
- Unplug the power supply.
- Hold the laptop power button for ~30 seconds.
- Reinsert the battery.
- Plug in the power supply.
- Reboot.
Check Device Manager to see that the ACPI driver automatically reinstalled; if not, right-click Batteries and Scan for hardware changes
.