How to update Office 2016 to Office 2019?

I saw that the version of Office 2019 came out, I have Office 365 ProPlus:

I was interested in updating, I tried through File> Account> Update Options> Update Now, it says that I have the latest version but when clicking About Word I still have the 2016 version:

Then I tried to download the installer again from aka.ms/office-install, when the installation finished I still had the same version.

So my questions are:

• Does the license I have gives me access to the 2019 version?

• Or is the update still not available for my language or country (Mexico)?

• Or is there another option that I can follow to update?

EDIT: I forgot to mention that I also followed the steps of the following url

Does the license I have gives me access to the 2019 version?

Yes; However, it appears your organization and/or school Administrator has configured your account to only receive Semi-Annual Channel builds. This means you will eventually get the Office features that exist within Office 2019. This would happen around March 2019 for the Semi-Annual Channel.

Version 1809 is indeed Office 2019, any features added to Office, will be in future builds of Office that are unique to Office 365. The retail build information for Office 2019 confirms that Office 2019, is indeed Version 1809

Source:

• Update history for Office 2019

• Release notes for Monthly Channel releases in 2018

Or is the update still not available for my language or country (Mexico)?

It is indeed available for your country. Office 365 subscribers received, the changes that are included in the Office 2019, changes a while ago. You likely have a few of the features, that exist within 1803, that are a subset of those that exist within Office 2019

Office 2019 (for both Windows and Mac) is a one-time purchase and does not receive feature updates after you purchase it. Office 2019 includes a meaningful subset of features that are found in Office 365, but it's not part of Office 365. Office 2019 will receive quality and security updates as required.

Office 365 is a user-based subscription service powered by the Microsoft cloud. It provides access to a suite of services beyond what the on-premises version has and receives feature updates on an ongoing basis. It includes the most productive, secure, and up-to-date features.

Additionally

If I have Office 365, do I need to get Office 2019?

No. Office 365 is our always-up-to-date version of the Office apps, and subscribers already have a version of Office that has all the functionality that's in Office 2019 and more. See a comparison of Office 365 ProPlus and Office 2019.

Source: Office 2019 Commercial for Windows and Mac frequently asked questions

Or is there another option that I can follow to update?

With your current configuration, you will have to wait, until 1809 is released to the Semi-Annual Channel. However, in order to determine what build you are running do the following actions.

1. Open any Office application, such as Word or Excel, and select Account.
2. Under Product Information, you'll find your Office product name and, in some cases, the full version number.

1 - Product name, such as Office 365 ProPlus or Office Home and Student.

2 - Version number, which includes version, build number, and the type of installation such as Click-to-run or Windows Store.

What version of Office am I using?

I was interested in updating, I tried through File> Account> Update Options> Update Now, it says that I have the latest version but when clicking About Word I still have the 2016 version.

If you are not being offered Version 1809 then your Administrator has simply not made it available to you. Based on the information provided by your screenshot it appears you are on the Semi-Annual Channel and are running 1803.

Sources

• Release information for updates to Office 365 ProPlus

• Update history for Office 365 ProPlus (listed by date)