How to help newbies... wizards and executables [closed]

I recall this exact idea being proposed in 2008 on Ubuntu Brainstorm.

  1. We lack the huge number of volunteers required to do such coding.

  2. One symptom may have one cause (easy). Or one symptom may have many possible causes, requiring troubleshooting. We try to identify and treat the cause, not the symptom.

  3. Common problems change enormously over time because problems get fixed. A decade ago, AskUbuntu was full of Printing and Audio problems. But then the printing stack and audio stacks changed to eliminate whole classes of problems and bugs. Applications to fix problems from a decade ago wouldn't work at all, or would be counterproductive.

  4. That's not how you properly fix bugs. Bugs get their code fixed at the source before compiling/building, not worked around after install.

We completely understand how hard it is for a new user to adapt. We were all new users once, too. Shell skills come with time; be patient, and be willing to learn.

There is great value in being able to take the cover off the OS, and see all the spinning gears, and to be able to adjust them as you wish. But there is also risk that, without the cover on, you might get smacked by a cog.