Prevent Ctrl+Alt+S from trying to open HP System Information

On my HP laptop, pressing Ctrl+Alt+S in any program opens HP System Information, as well as doing the appropriate function in the active program. I use this combination a fair bit, so it's very annoying to have to keep closing this pop-up window.

There is a proper fix, but it's only for Windows Vista and 7.

The solution given on the HP forums for Windows 8 & 10 is to delete/rename the pop-up program's .exe file. However, if an HP update is run on the computer, the program is restored. Other solutions work for Windows earlier than 8, e.g. searching for the shortcut and deleting the shortcut key. I'm wondering if there's a permanent solution, e.g. editing a hidden shortcut or the Windows registry?


Solution 1:

Option 1(delete HPSysInfo.exe):

  1. Delete "C:\Program Files (x86)\HP\HP Hotkey Support\HPSysInfo.exe"

  2. Try ctrl+alt+s, a window will pop up asking if you want to remove "ctrl+alt+s" shortcut key, just click yes.

Option 2(avoid deleting HPSysInfo.exe):

  1. 7-Zip HPSysInfo.exe to a place of you choice, and delete the original HPSysInfo.exe

  2. Try ctrl+alt+s, a window will pop up asking if you want to remove "ctrl+alt+s" shortcut key, just click yes.

  3. Now you can either unzip HPSysInfo.exe and copy it back to its original directory or do nothing.

Solution 2:

Very annoying!

The thing is that the shortcut to the HPSysInfo lives in Windows Start Menu, and its configuration includes a shortcut key.

Basically you can just

  1. Search for "HP System Information" item in the start menu.
  2. Do "Open File Location" over this item (right mouse button click).
  3. Get Properties of the shortcut.
  4. Remove Shortcut Key by pressing Del or Backspace and save that shortcut.