Ubuntu 20.04 - "Unhandled error message: The name 1.1001 was not provided by any .service file" when trying to mount Xiaomi Redmi Note 9 Pro via USB

When I try to mount my Xiaomi Redmi Note 9 Pro on my Ubuntu 20.04 via USB, I get "Unhandled error message: The name :1.1001 was not provided by any .service files" from Nautilus. It fails to mount. I have a Lenovo Y510p.

Tried every USB port.


Similar issue I have managed to solve with 'nautilus -q' typed in terminal. Worth a try. Don't need to restart the computer.


I have the same problem on my Redmi 5 Plus. I am on Ubuntu 20.04.

Unhandled error message: The name:1.177 was not provided by any .service files

I tried connecting my phone via USB on same port as usual, except it had just been used by a USB printer (EPSON ET-2756) on the same port without restarting the PC between the two connections. Tried on all other USB ports: same message.

I solved it like this:

  • Restart Redmi without connecting it to a computer.
  • Restart computer without any USB port connected especially devices such as printers or scanners.
  • Connect your Redmi via usual USB port, when prompted with Use USB to... select Transfer files.
  • Now open your Redmi phone's location on Ubuntu. No error message should appear

Proof of USB connection to Redmi phone after restart of Ubuntu 20.4