Ubuntu 20.04 LTS bluetooth connection failed

I just installed Ubuntu 20.04 LTS on a laptop (previously had windows and bluetooth worked fine). I am now trying to connect to my bluetooth headphones. bluetooth turns on and can see devices, but when I try to connect to it I get a message saying connection failed: software caused connection abort

i opened this bluetooth devices window by searching and clicking 'bluetooth manager' in the ubuntu software search. do i need to install or update some other bluetooth stuff? Ive already done sudo apt-get update

What you can do is directly connect from the command line as such:

> bluetoothctl

It will prompt you the bluetoothctl app, you can now run:

scan on

This will show you all devices with bluetooth on that are around, find yours and copy it's MAC Address.

Next add it to your trusted devices

trust XX:XX:XX:XX:XX:XX

Now get your device into pairing mode (Depends on each device, for my Powerbeats Pro I had to hold a button on the front for about 10 seconds until it blinked red.) You can now pair it with your computer:

pair XX:XX:XX:XX:XX:XX

And finally when that is done succesfully, you can go ahead and connect:

connect XX:XX:XX:XX:XX:XX

NOTE: Replace XX:XX:XX:XX:XX:XX above with your external device's MAC Address.

Good luck!

NOTE2: I actually found it simpler to just create some shell functions that would contain this information as it isn't sensitive, for e.g in my fish config I got this:

function bluetooth-powerbeats-pro
    bluetoothctl connect A4:83:E3:E6:48:65
end